Grooming Policies & Client Agreement
At Bella's Paw Spa Pet Grooming, LLC in Bogalusa, LA, our priority is the safety, comfort, and well-being of every pet in our care. Please review the following grooming policies before scheduling an appointment.
Our Services
✂️ Full Service Grooming
Includes bath, blow dry, brush out, haircut, nail trim, and ear cleaning.
Final price may vary depending on coat condition, matting, behavior, and time required.
🛁 Bath & Nails
Includes bath, blow dry, brush out, nail trim, and ear cleaning.
Weekly and bi-weekly discount bath packages are available for regular clients.
Final price may vary depending on coat condition, matting, behavior, and time required.
🐱 Feline Grooming Services
Yes... we groom cats!
Even cats benefit from professional grooming. Regular grooming helps reduce shedding, prevent mats, and keep your cat comfortable and healthy.
Feline Full Service
A gentle bath using cat-safe products, gentle drying, full body haircut, ear cleaning, nail trim, and light brushing.
Feline Bath & Brush Out
Cat-safe bath, gentle drying, thorough brushing, nail trim, and ear cleaning.
Feline Add-Ons Available:
- Sanitary Trim
- Cat Nail Caps (with grooming service or walk-in)
- Specialty Shampoo (Flea · Medicated · Whitening)
Additional charges may apply for severely matted or hard-to-handle cats.
🐩 Poodles, Doodles & More
Full Service Grooming for Poodles, Doodles, Bichons & Cockers.
Toy Poodle / Poodle Mix / Bichon
Under 20 lbs and 21–40 lbs sizes available.
Standard Poodle / Doodle / Poodle Mix
Under 50 lbs, 50–90 lbs, and 90+ lbs sizes available.
Cocker Spaniel / Cocker Mix
Full groom available.
Final price may vary depending on coat condition, matting, behavior, and time required.
For current pricing, please call or text us at (985) 732-0138 or book online.
💉 Vaccinations & Health
We strongly recommend that all pets—especially puppies—be current on vaccinations prior to entering our facility. If you choose not to vaccinate your pet, Bella's Paw Spa Pet Grooming, LLC is not responsible for any illness or sickness that may occur as a result.
🐕 Leashes & Carriers
All dogs must be brought into the facility on a leash, and all cats must be secured in a carrier. This is extremely important, as our business is located on a busy street. Safety is non-negotiable.
📅 Cancellations & No-Shows
- A minimum of 24 hours' notice is required to cancel or reschedule an appointment.
- No-shows will result in a $25 fee added to your account.
🚶 Pre-Appointment Care
We highly recommend that you walk your pet prior to their appointment. This helps ensure comfort during grooming and avoids additional cleaning services that may result in extra charges.
🏪 Daycare Policy
Due to limited kennel space, please make arrangements to have your pet picked up promptly when ready.
A daycare fee will be implemented if your pet needs to stay more than 2 hours after you have been notified that grooming services are complete.
Thank you for understanding!
⏰ Late Arrival Policy
Clients arriving 15 or more minutes late may need to be rescheduled.
Late arrival can affect other scheduled appointments. We appreciate you being on time for your pet's visit.
Thank you for understanding!
🦟 Flea Policy
If your pet arrives with fleas, we will provide a flea bath using specialty shampoo to safely treat the issue. A flea treatment charge will be added to your pet's service.
This helps protect your pet, our salon, and the other pets in our care.
Thank you for understanding!
⚡ Express Grooming
- If your pet must be groomed and ready by a specific or immediate time, an Express Grooming Fee of $20 will be added.
- This must be requested at the time of booking.
- Express services may not be available for walk-ins.
😊 Behavior & Handling Fees
Some pets may have difficulty with grooming due to anxiety, aggression, or stress. If biting, clawing, or unsafe behavior occurs, a "Hard to Handle" fee ranging from $10–$25 may be applied. This fee is assessed only when necessary and at the groomer's discretion.
🧶 Matting
An excessive matting fee may be charged when a pet's coat is heavily matted. This determination is made by the groomer based on the time, care, and safety required to complete the groom.
Understanding Matting & Grooming Methods
When a pet's coat becomes severely matted, undercoat and hair removal may be necessary because the coat is tangled beyond the ability to safely brush or comb through. Shaving the matted coat is the most humane option and is the least painful and least stressful method available.
De-Matting Services: Bella's Paw Spa does not offer full de-matting services. However, partial de-matting may be performed when possible and only if it does not cause excessive pain or suffering. Partial de-matting is charged at $15 per 15 minutes.
🐕 Dogs in Heat
If your dog is in heat, a $15 sanitation fee will be added to your bill. Advance notice is greatly appreciated in these situations.
⚠️ Special Circumstances & Liability Waiver
If you choose to have a pregnant, elderly, or excessively matted pet groomed at Bella's Paw Spa, a separate liability waiver must be signed prior to any services being performed.
🏥 Possible Skin & Health Findings
It is common for pre-existing skin or medical conditions to become visible only after a matted coat is removed. Our groomers will always inform the owner of anything observed.
- Bella's Paw Spa groomers cannot diagnose medical conditions.
- We may recommend that you seek veterinary care if concerns are noted.
⚠️ Risks Associated With Matting & Mat Removal
Matted coats and the removal process may result in or reveal the following:
- •Tightened mats pulling on the skin, causing bald spots or sore areas
- •Reduced air circulation, leading to hot spots or fungal/bacterial infections
- •Skin pulling that can cause chafing, abrasions, and discomfort during movement
- •Increased risk of stress, trauma, nicks, or clipper irritation due to working close to the skin
- •Fleas or ticks hiding within mats (a $5 flea/tick shampoo fee will apply if parasites are found)
- •Ear bruising (hematomas) from excessive head shaking after mat removal
- •Possible sunburn if the pet is exposed to prolonged outdoor sunlight after shaving
💆 Ongoing Coat Care
Bella's Paw Spa staff is happy to demonstrate proper brushing techniques and recommend tools to help prevent future matting. Your pet's coat must be thoroughly brushed and combed on a regular basis, either professionally or at home.
✅ Acknowledgment
By scheduling an appointment with Bella's Paw Spa Pet Grooming, LLC, you acknowledge and agree to all policies listed above.
Thank you for trusting us with your pet's care. 🐾